Shipping Policy

We know how excited you are about your order. At Donnelly Bowral, we do our best to ensure the shipping process runs as smoothly as possible.

Average Delivery Times

We are committed to offering the best value for money. That is why we have chosen to ship products directly from our supplier. This allows us to save significant costs on transport, storage, packaging, and shipping, and to offer our products at a fair price. Every order is processed within 24 hours, and the average delivery time is 7–14 business days.

Track Your Order

Want to stay updated on the delivery of your parcel? You can track your order via our Track & Trace page. Track & Trace information is usually available online 2–3 days after placing your order.

Click here to track your order

Questions About Your Order?

Click here to contact our team

Or send an email to: info@donnellybowral.com

We understand that you want to know when to expect your order, and we strive to keep our promise. Please note, however, that unforeseen circumstances such as extreme weather conditions or delays with shipping carriers may affect delivery times. Thank you for your trust in us!